When website text is clear and consistent, it’s easier for people to get things...

https://oliviasinsightfulthoughts.novacrestiq.com/posts/what-makes-a-good-help-center-article-a-guide-to-effective-support-content-writing

When website text is clear and consistent, it’s easier for people to get things done without frustration. Using plain English in buttons and error messages helps users understand what to do next right away