Voice AI can slip up when it misunderstands details or guesses without solid...

https://articlegrovey.com/s/Mt_dSBrY0WnrGgHnbBpXj

Voice AI can slip up when it misunderstands details or guesses without solid data, leading to wrong answers. A simple way to catch these errors? Use readbacks for critical info like order IDs—have the system repeat them aloud for confirmation