Voice AI can give wrong answers when it misunderstands or guesses without clear...
https://www.bookmarkzoo.win/voice-ai-can-slip-up-when-it-misunderstands-details-or-trusts-incomplete-info
Voice AI can give wrong answers when it misunderstands or guesses without clear data. One practical way to catch mistakes: implement readback of order IDs so customers hear and confirm before the system acts