A coordinated 1-star review wave can sink your reputation overnight, dropping...

https://highstylife.com/can-bbb-complaints-be-removed-or-edited-once-posted-the-reality-check/

A coordinated 1-star review wave can sink your reputation overnight, dropping your Google rating from a 4.6 to a 4.1 in hours. When fake feedback hits, the damage isn't just to your ego—it’s to your bottom line